CAPM (Certified Associate in Project Management) Practice Exam

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What is benchmarking?

  1. A method to classify ideas into groups

  2. The process of comparing practices to identify best practices

  3. Using a working model to gather feedback

  4. Utilizing a decision matrix to evaluate ideas

The correct answer is: The process of comparing practices to identify best practices

Benchmarking is the process of comparing practices and performance metrics against industry leaders or best practices to identify areas for improvement. Option A is incorrect because benchmarking is not used for classification or grouping of ideas. Option C is incorrect as benchmarking is not related to gathering feedback with a working model. Option D is incorrect as benchmarking does not involve utilizing a decision matrix to evaluate ideas.

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